Behavior and Communication Scores
Every player already has a behavior score, a number between 0 and 10,000 which reflects the quality of your actions in-game. Players will now also have a communication score, which reflects the quality of their in-game chat and speech interactions. Current behavior scores carry over into the new system, but the cap for both new behavior score and communication score has increased to 12,000.
Before, a player’s behavior score only affected who they got matched with. Now, it will also affect the features they’ll have access to, such as post-game item drops, game pausing, and ranked play. Likewise, communication score will affect pinging ally abilities, coaching, tipping, text and voice chat. If a communication score gets low enough, that player will be text and voice muted, and all other communication will be on a thirty-second cooldown.